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Testimonials

Lost Campers Testimonials

Chris Asbury
Chris Asbury
23:10 22 Nov 21
I can't recommend these guys enough! We have now hired three times from Lost Campers, and two of our trips were up to 80 days at a time which is proof that we absolutely loved the cars and the team. The vehicles are really well looked after, very comfortable and supplied with all you need for camping life. We hired a rooftop tent and it was fantastic. So easy to put up but it was good to have the flexibility to sleep in the car too, especially when we hit cold weather. The team are fantastic, super helpful and so responsive if we ever had any questions or needed any regular maintenance done on the car. Financially, Lost Campers are really affordable too, and for us the ability to drive with unlimited mileage all the way from California to Montana and back again was just perfect. HIGHLY HIGHLY HIGHLY RECOMMEND!
Quentin Kerien
Quentin Kerien
13:58 13 Nov 21
Nous avons loué un van pour 3 semaines cet été. Nous recommandons Lost Camper sans hésitation. La voiture est confortable et bien aménagée. On y dort très bien. Nous avons eu quelques soucis avec la voiture mais l'équipe de Lost camper a été très réactive et efficace. Un grand merci à Nick pour sa gentillesse.
Thomas C
Thomas C
01:01 10 Nov 21
I highly recommend Lost Campers. We had an excellent two-week California road trip in a Dodge Grand Caravan, we took the option with a rooftop tent ("Hotel Sierra") as we're 2 adults + 2 kids, it was roomy enough. Lost Campers provided (at no extra cost) sleeping bags, pillows, gas stove, dishes, camping chairs,... which contributed to our trip being amazing. And we were able to pick up in SF and drop off in LA for a rather low one-way fee. Last but not least, the staff is super helpful (no chatbots here, but real people). I've had some terrible experiences in the past with large car rental companies whose main purpose seem to be finding ways to scam you, with Lost Campers it was the opposite, everything went smoothly. Thank you Chelise and the whole Lost Campers team, one happy customer here! 🙂
The Schimpfs
The Schimpfs
22:13 01 Nov 21
10/10 recommend renting through Lost Campers for anyone looking to experience van life while traveling.You can’t beat the price especially when you consider the unlimited miles. Our original travel plans got derailed due to a storm so we had to drive farther distances than originally planned. Thankfully we didn’t have to calculate our miles or even think about them in order to do so.The customer service is fantastic throughout the entire process: booking, pickup, provided documents, questions, drop off, etc.We have rented cargo vans that were built out in the past and were curious to see how a minivan would stack up against them. We didn’t notice any amenities lacking from the switch and particularly enjoyed the backrests from the backseats when retiring for the night. We suggest going with the Sierra model (at the minimum) because of the sink, which is a game changer.If we ever fly into one of Lost Campers’ hubs, we will definitely be renting from them again and loved supporting their family owned/operated business.
Christopher Watson
Christopher Watson
01:48 31 Oct 21
Fantastic! Had a really great experience with these dudes, the van came with everything I needed and more. It was a great price, especially if you are planning to do lots of miles.The van came with clear instructions, great suggestions of places to visit, some useful information about visiting those places and some useful rules or the road for us other side of the road foreigners...Contactless pick up was super easy, drop off was even easier.The van its self didn't miss a beat, it had done plenty of miles so I was unsure when I picked it up, but it was great. All clean inside and out, the windscreen had been treated to help in bad weather which helped rather alot.I really hope my experience and review will help more people to use this company. Great work guys!
Kevin Martinez
Kevin Martinez
19:29 26 Oct 21
Have used Lost Campers several times, they are the best. Excellent customer service and fast response times to questions. Wanderer Van has everything you need, awesome kit and super comfortable bed.
Ammar Husain
Ammar Husain
04:27 26 Oct 21
It was such a wonderful experience renting the Moab Hotel camper van from Lost Campers! Amazing customer service, super easy pickup and all in all a van in great condition. Loved you guys, thank you 🙂
Simon Goring
Simon Goring
23:43 18 Oct 21
Taking the first vacation in almost 2 years with a VAN from Lost Campers seemed the best way to stay safe.The paperless pickup, communications and responsiveness of the people I dealt with (mostly Chelise) was excellent.The camper “Sam” seemed a little old on arrival, but he had a character we learned to love during the 16 day trip around California. My only regret is “Sam” didn’t have a photographic side, so our pictures didn’t include him.Anyway, the origami wooden box bed was well made and super comfy with the mattress. We had taken our own sleeping bags (COVID precautions) but inside was warm and snug. I’m 6’4” and with a little practice I could get in and out without banging my head in the dark.Cooking and food storage was good, although I did have to fix the stove due to the jet being blocked.Drop off was as easy as pickup and the owner was available even on Sunday
Misty Bryson
Misty Bryson
19:07 26 Sep 21
We had an excellent experience with Lost Campers! Everything was completely smooth from getting the quote, to making the reservation, doing the contracts online, pickup of van, and return of van.We were, honestly, very impressed with the cleanliness of the van itself and all the bedding that came with it.The interior of the van has such a clever design that can be made into a table or a bed with storage underneath. It just really works great for the small space. Even the storage area underneath was super clean.The refrigerated cooler, camp stove, pots/pans and all the dish ware included made it so easy for us to cook and clean up, thus not not needing to eat at restaurants constantly during our time with the van.The only problem we had was the inverter supplied with the van was not quite working properly and we didn’t have that extra power source to charge phones and AirPods, but we made it fine without that as we had some extra battery packs with us. This was a minor issue for us as we anticipated energy needs.All information needed about anything you would need to know for operation of, or in case of problems, was in a detailed binder inside the van. Most of this information is in video links that are sent to you during the reservation process, but it was also excellent to have a hard copy in the van you could refer to quickly and easily.No advertisements on the outside of the van is also the best! I love that you don’t necessarily look like you are a tourist just from your vehicle, which could easily invite trouble.If we are in need of this type of van setup again we would definitely rent with Lost Campers!
Ricarda
Ricarda
18:01 26 Sep 21
We loved to drive our car "Esther" from the Lost campers. We booked the car just a couple days before we started and it was even than possible to get the car. During covid you have to do all arrangements online, we prefere it in another way but it worked also that way.We planed 3 weeks for our road trip from LA to San Francisco to see a couple National Parks and we will never forget this amazing time with the car.The communication with the Team was so fast and every single person from Lost campers was so helpfull! They have a really great team! Even as we had a problem with the side door of the car they arranged all fast and we could continue our trip after one day waiting time and they reimbursed that day.The best is that the car is not labeled as a rentalcar like any other companies have and you are more nutral on your way.This company is definitely a better option in terms of personal service.You feel that you are not just a another number of custumer.Thank you! We would rent a car again!
Richard Wallon Jr
Richard Wallon Jr
08:17 21 Sep 21
We had a great trip and the camper van was nice. They were very helpful and it all worked out ok. Couple small things were missing like forks, the canopy was not very good and the van had light body damage beforehand. But it was no big deal and the good totally outweighed the bad. Bed was comfortable and the thick blankets were nice. The van has power to get thru traffic and the vehicle drove great. A rated them a 5 because they are a good hard working company that provides a decent product with a decent price. Please purchase with confidence.
Jordan Andrews
Jordan Andrews
21:40 14 Sep 21
We chose lost campers as they seemed to be the most affordable rental company in Cali and are so glad we did. We had our lovely van (Joyce) for 6 weeks and drove through 9 different states across the US. The van itself is perfect - lost campers provide everything you could need, the van drove well and there were no issues with its performance.We had an issue midway through with a smashed windshield which could have been quite stressful, but lost campers were easy to get a hold of and were able to quickly organise a replacement appointment at no cost to us (we had max insurance cover).The customer service team respond to emails rapidly and answer any queries or concerns, everyone we spoke to, including the owner were very personable and helpful.Would 100% recommend to anyone looking to rent a camper and we struggle to see why anyone would want/need to go with one of the bigger companies. Thank you!!
Daniel Drx
Daniel Drx
20:04 10 Sep 21
Wir hatten zunächst einen Campervan für 6 Tage gebucht. Nachdem es uns so gut gefallen hat damit die Nationalparks Yosemite, Sequoia und Kings Canyon zu besuchen, haben wir gleich noch zwei Tage verlängert. Alles war sehr unkompliziert und gut organisiert. Lost Campers kann ich daher nur empfehlen. Die Preise sind ebenfalls fair.
Andreas Riepl
Andreas Riepl
04:59 09 Sep 21
Had a great time with our campervan Scottie. Thanks guys!
Andrew McKay
Andrew McKay
02:42 08 Sep 21
Had an amazing experience with Lost Campers! Through all our communications they were prompt and kind - EVERY TIME. They were so accommodating! I knew if I had an issue they’d be more than happy to help. The van was perfect and all of the extra equipment was great! My wife and I are already planning another trip.
lani galyer
lani galyer
23:41 02 Sep 21
I had the best experience renting a camper van from Lost Campers!! Even though the pick up was contactless, they sent detailed instructions to pick up van and made the whole transaction feel very personal like they really cared to give welcoming and friendly service. When I brought back the van, there were actually guys there physically to receive it and they were so pleasant! I drove and camped in the van for 5 days and have no complaints. The van ran well, bed was comfy and the camping supplies were just what I needed. And all at a surprisingly low price. Can’t wait to do it all again for 2 weeks next time!!
Sean Simon
Sean Simon
20:28 14 Aug 21
Rented a van for week long road trip and camping w/ teenage son. Positive experience all around - reservation, pick up, van condition, and return. Highly recommend!
Melissa Ouellette
Melissa Ouellette
21:38 10 Aug 21
We really enjoyed our experience with Lost campers. The team was helpful, responsive and pleasant to work with. The Sierra caravan offered all you could need for a camping trip. The mattress was surprisingly comfortable and spacious. We will be recommending the company and vans to friends, and hopefully book again in the future!
Marc Gaw
Marc Gaw
16:50 31 Jul 21
A great way to see California. The van ran great over the 1000 miles that we traveled and the staff at lost campers were excellent in communication. My kids had a blast sleeping in the rooftop tent. Lots of great memories were made on this trip.
Meghan Hourigan
Meghan Hourigan
17:16 25 Jul 21
Had an amazing trip in our Lost Campers van! It came with everything we needed—a stove, mattress, cookware, and even a sink in the back. It was easy to pack up and set up the bed each night, so we were able to cover a lot of miles without the hassle of setting up a tent each day. For the amount of miles on the vehicle, the van was in great shape. We will definitely rent again!
Keith Norman
Keith Norman
04:30 23 Jul 21
I loved my camper van from Lost Campers because it is stealthy and minimal but also has everything you need. Pickup and drop off were crazy easy. I just showed up, grabbed my key out of the lockbox, and drove off. I had a great trip to Yosemite! They also offer unlimited mileage which you won’t find anywhere else. These guys are the best van rental I’ve found so far.
Alan Lee
Alan Lee
00:20 10 Jul 21
Really great experience here. I don't usually write reviews, but NIck and crew went above and beyond in their customer experience. Will be back again!
Paige K.
Paige K.
03:29 07 Jul 21
I HIGHLY recommend this company. The entire process was easy-peasy from start to finish. We were able to pick up the van after-hours. The bed was so comfortable, the sink worked like a charm, and the included camping gear was worth its weight in gold (as were the unlimited miles). We took the van out to the Grand Canyon from Los Angeles; I’ve wanted to experience the Grand Canyon for years and Lost Campers made it possible. The van drove well and was well maintained.We loved this company so much that we dropped the van off last night and booked our next reservation today.Yosemite, here we come!
Diane Gibbs
Diane Gibbs
00:49 06 Jul 21
WHAT A GEM! Both the tricked-out camper van and the sterling customer service. Lost Campers enabled me to adventure vacation with dear friends who all have Sprinters and RVs -- something my little sedan and tent can't hack. I slept like a baby. Super comfy everything!
Wes Mackay
Wes Mackay
01:44 29 Jun 21
What a great experience! The van ran great and we were able to travel 1400 miles all around California (thanks free unlimited miles!). Would highly recommend, and the customer service is top notch with fast replies and a personal touch. Very competitive prices as well! Would book from them again.
yara feghali
yara feghali
20:57 20 Jun 21
Amazing customer service! excellent car conditions and extra equipment. This is the best choice you will ever do for camping with Lost Campers. They are absolutely amazing! Already rented from them a couple of times, and it keeps getting better. I always take the CDW insurance which I would advise everyone to do so. Easy pick up and drop off, never had any problems! THANK YOU LOST CAMPERS!!
Amir Jalalpour
Amir Jalalpour
21:37 18 Jun 21
We had a great trip. Our van was surprisingly comfortable to sleep in! Lost Campers was flexible, with quick response times to any questions. Thanks!
Tara Thompson-Reyes
Tara Thompson-Reyes
16:56 17 Jun 21
Quick, contactless pick up. Van is clean and fully stocked with all the equipment we'll need for our vanmping adventure. Yeehaw!
Judith Basler
Judith Basler
22:23 16 Jun 21
Repeat customer here! We just can't get enough adventure. I travel with my 6 year old in the van. We stop where we like to spend the night. We sleep amazingly in these vans. We can't wait for next time.
Paolo Del monte
Paolo Del monte
02:11 15 Jun 21
Awesome vans. Awesome company. They really took care of us and made the renting process a breeze. The vans were clean and didn't give us any problems during our multi-day vacation across northern California. When we are looking for vans to rent in the future, this is the company I would want to work with.
Eddie Urenda
Eddie Urenda
18:37 14 Jun 21
Wonderful campervan rental service with vans in good conditions and with the features as advertised. They will walk you through usage and provide safe newer vehicles at reasonable prices.
Michael Perez
Michael Perez
03:21 13 Jun 21
Chelise has been wonderful. My trip has yet to begin and she has already been so helpful; doing whatever she can to work with my schedule and other accommodations.Epitome of customer service.
Ashley Nottingham
Ashley Nottingham
20:45 08 Jun 21
HIGHLY HIGHLY RECOMMEND! My husband and I rented a Moab van for 6 nights to camp around and hike in Yosemite. Everyone was so friendly and willing to answer questions. When we picked up the van, it did not have a sun shade as requested but the staff and the owner were so accommodating it didn't even matter. They even offered for us to purchase something for shade and they would reimburse us, but luckily we didn't need anything like that. All of the bedding was comfortable, and the sink came with dish soap to use for the trip, although some of the supplies did need updating and we had to buy tongs that weren't plastic. It was honestly a perfect trip and I would 100% rent again from Lost Campers.
Chels Tu
Chels Tu
19:04 05 Jun 21
Had the best experience with Lost Campers now twice and have been recommending to all my friends. As an outdoor enthusiast but a little intimidated for full backpacking, van camping offers the perfect in between. Lost Campers employees are friendly and helpful, and both times the process has been seamless. The freedom to drive anywhere and have everything included is absolutely amazing. Will certainly continue using this service as prices are more than reasonable for the value!
Anna Hight
Anna Hight
01:13 28 May 21
We rented a Camper Van for a couple days long trip around California and really enjoyed the whole experience! The pick up and drop off were a breeze. The communication was excelent and overall we didn't have any issues. Would (and def. will) rent with Lost Campers again!
shawn Z
shawn Z
21:58 25 May 21
It is a pleasant experience! Pickup and drop off is easy, this is my first time to rent camper van. It took me a little bit more time to figure out all equipments in the van and customer support is excellent!
Emma Gober
Emma Gober
16:48 21 May 21
10/10 experience with Lost Camper. The vans are awesome and everything is so well thought out. I rented two vans for two separate trips with Lost Camper and each experience was impeccable. The vans are clean and tidy. The crew at Lost Camper was so helpful, flexible. and kind for any issue while on the road! Affordable with excellent service! I won’t use any other van rental service again!
Deanna Rotella
Deanna Rotella
03:11 21 May 21
I traveled from jersey to California and rented a dodge caravan converted camper van from lost campers. Lost campers is amazing and I wouldn’t be able to go on this trip without them. They are extremely cheap with excellent service and camper vans. They pack the van with everything you need to camp and travel with. I plan on renting another van from them sometime in the winter. When you are on your vacation they are helpful and extremely responsive Incase you have questions or something happens. They give you a clean car, a propane stove, a cozy bed, camping gear and more. Their prices are way lower than other van rental companies I’ve researched. Trust them, they are the best! Super grateful! They also make Pick up and drop off procedures very easy. Looking forward to more travels with them!
maya wiley
maya wiley
17:35 06 May 21
Me and my friend rented the van for 4 days and went to Yosemite and Sequoia national park. We had such a great time! The van has basically everything you need at no extra cost. The staff was very helpful and responded promptly to all of my questions. I would definitely rent again and I suggest this company to everyone.
walter peraza
walter peraza
23:57 05 May 21
Friendly staff
Mazer
Mazer
20:51 04 May 21
Excellent company. I don’t mind minimal or rugged camping and some of the places I have gone to have no services (pig toilets only) so this is a perfect option. If I was going on an extended trip I could bring my own solar shower and be set!!!
Bob W
Bob W
22:10 28 Apr 21
5 stars plus another one!TLDR: Quality product, great value, excellent service.We took “Tara the Moab” on a 5 day trip from LA to Austin, TX had a week there and 5 days back. Our trip was in April, we started planning in October and happened to be in the LAX area so we dropped in unannounced to check them out. Byron was super friendly and helpful and showed us the camper vans and how they worked with the bed, storage, kitchen, awning, power cooler, etc. The camper vans looked like they fit our needs just fine, but what sold us on Lost Campers was the great service we got from Byron.I’m not very eloquent so here’s some highlights:Awesome excellent friendly helpful customer service from Chelise, Byron, and Nick.Tara was clean, comfortable, worked great, plenty powerful up the hills yet had great gas mileage.Can park at designated tent sites and not have to be in parking lot type RV spots and hear all their noise.Unlimited miles, we drove her 4,000 miles.Enough storage for the Mrs and I.Dual battery, powered cooler, and inverter came in very handy.The bed was comfortable, we kept it open the entire trip, but it is easy to set up and take down. Before we picked her up, we decided to use our own linens and pillows, but those are usually provided.Awning was great in the sun.Trying out some of our minimalist cooking gear, we ended up leaving the dishes, cookware, and stove at home, but it had everything that would be needed, BYO propane.Always good to support a family owned business.Did I mention awesome excellent friendly helpful customer service from Chelise, Byron, and Nick?If we do another road trip, we’ll most definitely go back to Lost Campers.I can’t figure out how to add pictures to my review, but I posted them on Google.That’s all I have to say about that.
Erin Hancock
Erin Hancock
03:15 15 Apr 21
Love the unlimited miles, very rare to find this. Had a great contactless check in and check out. Van does the trick for a camping weekend!
Iola Love
Iola Love
00:52 12 Apr 21
I loved my experience, everything was smooth and easy. Great customer service, quick response and super helpful. Thank you
Jerry Standefer
Jerry Standefer
16:24 07 Apr 21
Great vehicle, comfy and performed well in city, hwy, and in the mountains. No problems!
Kevin Blandon
Kevin Blandon
22:23 02 Apr 21
UNLIMITED MILES.Yeah it's an oldish car with some rattle and creaks, but UNLIMITED MILES.People were super cool, talked to the younger gentlemen outside who was kind, knowledgeable, and a nice guy all around. Will definitely be recommending this place to any friends who would love to try out a camper van trip and would return myself. Thanks Lost Campers!
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