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Testimonials

Lost Campers Testimonials

Simon Goring
Simon Goring
23:43 18 Oct 21
Taking the first vacation in almost 2 years with a VAN from Lost Campers seemed the best way to stay safe.The paperless pickup, communications and responsiveness of the people I dealt with (mostly Chelise) was excellent.The camper “Sam” seemed a little old on arrival, but he had a character we learned to love during the 16 day trip around California. My only regret is “Sam” didn’t have a photographic side, so our pictures didn’t include him.Anyway, the origami wooden box bed was well made and super comfy with the mattress. We had taken our own sleeping bags (COVID precautions) but inside was warm and snug. I’m 6’4” and with a little practice I could get in and out without banging my head in the dark.Cooking and food storage was good, although I did have to fix the stove due to the jet being blocked.Drop off was as easy as pickup and the owner was available even on Sunday
Misty Bryson
Misty Bryson
19:07 26 Sep 21
We had an excellent experience with Lost Campers! Everything was completely smooth from getting the quote, to making the reservation, doing the contracts online, pickup of van, and return of van.We were, honestly, very impressed with the cleanliness of the van itself and all the bedding that came with it.The interior of the van has such a clever design that can be made into a table or a bed with storage underneath. It just really works great for the small space. Even the storage area underneath was super clean.The refrigerated cooler, camp stove, pots/pans and all the dish ware included made it so easy for us to cook and clean up, thus not not needing to eat at restaurants constantly during our time with the van.The only problem we had was the inverter supplied with the van was not quite working properly and we didn’t have that extra power source to charge phones and AirPods, but we made it fine without that as we had some extra battery packs with us. This was a minor issue for us as we anticipated energy needs.All information needed about anything you would need to know for operation of, or in case of problems, was in a detailed binder inside the van. Most of this information is in video links that are sent to you during the reservation process, but it was also excellent to have a hard copy in the van you could refer to quickly and easily.No advertisements on the outside of the van is also the best! I love that you don’t necessarily look like you are a tourist just from your vehicle, which could easily invite trouble.If we are in need of this type of van setup again we would definitely rent with Lost Campers!
Ricarda
Ricarda
18:01 26 Sep 21
We loved to drive our car "Esther" from the Lost campers. We booked the car just a couple days before we started and it was even than possible to get the car. During covid you have to do all arrangements online, we prefere it in another way but it worked also that way.We planed 3 weeks for our road trip from LA to San Francisco to see a couple National Parks and we will never forget this amazing time with the car.The communication with the Team was so fast and every single person from Lost campers was so helpfull! They have a really great team! Even as we had a problem with the side door of the car they arranged all fast and we could continue our trip after one day waiting time and they reimbursed that day.The best is that the car is not labeled as a rentalcar like any other companies have and you are more nutral on your way.This company is definitely a better option in terms of personal service.You feel that you are not just a another number of custumer.Thank you! We would rent a car again!
Richard Wallon Jr
Richard Wallon Jr
08:17 21 Sep 21
We had a great trip and the camper van was nice. They were very helpful and it all worked out ok. Couple small things were missing like forks, the canopy was not very good and the van had light body damage beforehand. But it was no big deal and the good totally outweighed the bad. Bed was comfortable and the thick blankets were nice. The van has power to get thru traffic and the vehicle drove great. A rated them a 5 because they are a good hard working company that provides a decent product with a decent price. Please purchase with confidence.
Jordan Andrews
Jordan Andrews
21:40 14 Sep 21
We chose lost campers as they seemed to be the most affordable rental company in Cali and are so glad we did. We had our lovely van (Joyce) for 6 weeks and drove through 9 different states across the US. The van itself is perfect - lost campers provide everything you could need, the van drove well and there were no issues with its performance.We had an issue midway through with a smashed windshield which could have been quite stressful, but lost campers were easy to get a hold of and were able to quickly organise a replacement appointment at no cost to us (we had max insurance cover).The customer service team respond to emails rapidly and answer any queries or concerns, everyone we spoke to, including the owner were very personable and helpful.Would 100% recommend to anyone looking to rent a camper and we struggle to see why anyone would want/need to go with one of the bigger companies. Thank you!!
Daniel Drx
Daniel Drx
20:04 10 Sep 21
Wir hatten zunächst einen Campervan für 6 Tage gebucht. Nachdem es uns so gut gefallen hat damit die Nationalparks Yosemite, Sequoia und Kings Canyon zu besuchen, haben wir gleich noch zwei Tage verlängert. Alles war sehr unkompliziert und gut organisiert. Lost Campers kann ich daher nur empfehlen. Die Preise sind ebenfalls fair.
Andreas Riepl
Andreas Riepl
04:59 09 Sep 21
Had a great time with our campervan Scottie. Thanks guys!
Andrew McKay
Andrew McKay
02:42 08 Sep 21
Had an amazing experience with Lost Campers! Through all our communications they were prompt and kind - EVERY TIME. They were so accommodating! I knew if I had an issue they’d be more than happy to help. The van was perfect and all of the extra equipment was great! My wife and I are already planning another trip.
lani galyer
lani galyer
23:41 02 Sep 21
I had the best experience renting a camper van from Lost Campers!! Even though the pick up was contactless, they sent detailed instructions to pick up van and made the whole transaction feel very personal like they really cared to give welcoming and friendly service. When I brought back the van, there were actually guys there physically to receive it and they were so pleasant! I drove and camped in the van for 5 days and have no complaints. The van ran well, bed was comfy and the camping supplies were just what I needed. And all at a surprisingly low price. Can’t wait to do it all again for 2 weeks next time!!
Sean Simon
Sean Simon
20:28 14 Aug 21
Rented a van for week long road trip and camping w/ teenage son. Positive experience all around - reservation, pick up, van condition, and return. Highly recommend!
Melissa Ouellette
Melissa Ouellette
21:38 10 Aug 21
We really enjoyed our experience with Lost campers. The team was helpful, responsive and pleasant to work with. The Sierra caravan offered all you could need for a camping trip. The mattress was surprisingly comfortable and spacious. We will be recommending the company and vans to friends, and hopefully book again in the future!
Marc Gaw
Marc Gaw
16:50 31 Jul 21
A great way to see California. The van ran great over the 1000 miles that we traveled and the staff at lost campers were excellent in communication. My kids had a blast sleeping in the rooftop tent. Lots of great memories were made on this trip.
Meghan Hourigan
Meghan Hourigan
17:16 25 Jul 21
Had an amazing trip in our Lost Campers van! It came with everything we needed—a stove, mattress, cookware, and even a sink in the back. It was easy to pack up and set up the bed each night, so we were able to cover a lot of miles without the hassle of setting up a tent each day. For the amount of miles on the vehicle, the van was in great shape. We will definitely rent again!
Keith Norman
Keith Norman
04:30 23 Jul 21
I loved my camper van from Lost Campers because it is stealthy and minimal but also has everything you need. Pickup and drop off were crazy easy. I just showed up, grabbed my key out of the lockbox, and drove off. I had a great trip to Yosemite! They also offer unlimited mileage which you won’t find anywhere else. These guys are the best van rental I’ve found so far.
Alan Lee
Alan Lee
00:20 10 Jul 21
Really great experience here. I don't usually write reviews, but NIck and crew went above and beyond in their customer experience. Will be back again!
Paige K.
Paige K.
03:29 07 Jul 21
I HIGHLY recommend this company. The entire process was easy-peasy from start to finish. We were able to pick up the van after-hours. The bed was so comfortable, the sink worked like a charm, and the included camping gear was worth its weight in gold (as were the unlimited miles). We took the van out to the Grand Canyon from Los Angeles; I’ve wanted to experience the Grand Canyon for years and Lost Campers made it possible. The van drove well and was well maintained.We loved this company so much that we dropped the van off last night and booked our next reservation today.Yosemite, here we come!
Diane Gibbs
Diane Gibbs
00:49 06 Jul 21
WHAT A GEM! Both the tricked-out camper van and the sterling customer service. Lost Campers enabled me to adventure vacation with dear friends who all have Sprinters and RVs -- something my little sedan and tent can't hack. I slept like a baby. Super comfy everything!
Wes Mackay
Wes Mackay
01:44 29 Jun 21
What a great experience! The van ran great and we were able to travel 1400 miles all around California (thanks free unlimited miles!). Would highly recommend, and the customer service is top notch with fast replies and a personal touch. Very competitive prices as well! Would book from them again.
yara feghali
yara feghali
20:57 20 Jun 21
Amazing customer service! excellent car conditions and extra equipment. This is the best choice you will ever do for camping with Lost Campers. They are absolutely amazing! Already rented from them a couple of times, and it keeps getting better. I always take the CDW insurance which I would advise everyone to do so. Easy pick up and drop off, never had any problems! THANK YOU LOST CAMPERS!!
Amir Jalalpour
Amir Jalalpour
21:37 18 Jun 21
We had a great trip. Our van was surprisingly comfortable to sleep in! Lost Campers was flexible, with quick response times to any questions. Thanks!
Tara Thompson-Reyes
Tara Thompson-Reyes
16:56 17 Jun 21
Quick, contactless pick up. Van is clean and fully stocked with all the equipment we'll need for our vanmping adventure. Yeehaw!
Judith Basler
Judith Basler
22:23 16 Jun 21
Repeat customer here! We just can't get enough adventure. I travel with my 6 year old in the van. We stop where we like to spend the night. We sleep amazingly in these vans. We can't wait for next time.
Paolo Del monte
Paolo Del monte
02:11 15 Jun 21
Awesome vans. Awesome company. They really took care of us and made the renting process a breeze. The vans were clean and didn't give us any problems during our multi-day vacation across northern California. When we are looking for vans to rent in the future, this is the company I would want to work with.
Eddie Urenda
Eddie Urenda
18:37 14 Jun 21
Wonderful campervan rental service with vans in good conditions and with the features as advertised. They will walk you through usage and provide safe newer vehicles at reasonable prices.
Michael Perez
Michael Perez
03:21 13 Jun 21
Chelise has been wonderful. My trip has yet to begin and she has already been so helpful; doing whatever she can to work with my schedule and other accommodations.Epitome of customer service.
Ashley Nottingham
Ashley Nottingham
20:45 08 Jun 21
HIGHLY HIGHLY RECOMMEND! My husband and I rented a Moab van for 6 nights to camp around and hike in Yosemite. Everyone was so friendly and willing to answer questions. When we picked up the van, it did not have a sun shade as requested but the staff and the owner were so accommodating it didn't even matter. They even offered for us to purchase something for shade and they would reimburse us, but luckily we didn't need anything like that. All of the bedding was comfortable, and the sink came with dish soap to use for the trip, although some of the supplies did need updating and we had to buy tongs that weren't plastic. It was honestly a perfect trip and I would 100% rent again from Lost Campers.
Chels Tu
Chels Tu
19:04 05 Jun 21
Had the best experience with Lost Campers now twice and have been recommending to all my friends. As an outdoor enthusiast but a little intimidated for full backpacking, van camping offers the perfect in between. Lost Campers employees are friendly and helpful, and both times the process has been seamless. The freedom to drive anywhere and have everything included is absolutely amazing. Will certainly continue using this service as prices are more than reasonable for the value!
Anna Hight
Anna Hight
01:13 28 May 21
We rented a Camper Van for a couple days long trip around California and really enjoyed the whole experience! The pick up and drop off were a breeze. The communication was excelent and overall we didn't have any issues. Would (and def. will) rent with Lost Campers again!
shawn Z
shawn Z
21:58 25 May 21
It is a pleasant experience! Pickup and drop off is easy, this is my first time to rent camper van. It took me a little bit more time to figure out all equipments in the van and customer support is excellent!
Emma Gober
Emma Gober
16:48 21 May 21
10/10 experience with Lost Camper. The vans are awesome and everything is so well thought out. I rented two vans for two separate trips with Lost Camper and each experience was impeccable. The vans are clean and tidy. The crew at Lost Camper was so helpful, flexible. and kind for any issue while on the road! Affordable with excellent service! I won’t use any other van rental service again!
Deanna Rotella
Deanna Rotella
03:11 21 May 21
I traveled from jersey to California and rented a dodge caravan converted camper van from lost campers. Lost campers is amazing and I wouldn’t be able to go on this trip without them. They are extremely cheap with excellent service and camper vans. They pack the van with everything you need to camp and travel with. I plan on renting another van from them sometime in the winter. When you are on your vacation they are helpful and extremely responsive Incase you have questions or something happens. They give you a clean car, a propane stove, a cozy bed, camping gear and more. Their prices are way lower than other van rental companies I’ve researched. Trust them, they are the best! Super grateful! They also make Pick up and drop off procedures very easy. Looking forward to more travels with them!
maya wiley
maya wiley
17:35 06 May 21
Me and my friend rented the van for 4 days and went to Yosemite and Sequoia national park. We had such a great time! The van has basically everything you need at no extra cost. The staff was very helpful and responded promptly to all of my questions. I would definitely rent again and I suggest this company to everyone.
walter peraza
walter peraza
23:57 05 May 21
Friendly staff
Mazer
Mazer
20:51 04 May 21
Excellent company. I don’t mind minimal or rugged camping and some of the places I have gone to have no services (pig toilets only) so this is a perfect option. If I was going on an extended trip I could bring my own solar shower and be set!!!
Bob W
Bob W
22:10 28 Apr 21
5 stars plus another one!TLDR: Quality product, great value, excellent service.We took “Tara the Moab” on a 5 day trip from LA to Austin, TX had a week there and 5 days back. Our trip was in April, we started planning in October and happened to be in the LAX area so we dropped in unannounced to check them out. Byron was super friendly and helpful and showed us the camper vans and how they worked with the bed, storage, kitchen, awning, power cooler, etc. The camper vans looked like they fit our needs just fine, but what sold us on Lost Campers was the great service we got from Byron.I’m not very eloquent so here’s some highlights:Awesome excellent friendly helpful customer service from Chelise, Byron, and Nick.Tara was clean, comfortable, worked great, plenty powerful up the hills yet had great gas mileage.Can park at designated tent sites and not have to be in parking lot type RV spots and hear all their noise.Unlimited miles, we drove her 4,000 miles.Enough storage for the Mrs and I.Dual battery, powered cooler, and inverter came in very handy.The bed was comfortable, we kept it open the entire trip, but it is easy to set up and take down. Before we picked her up, we decided to use our own linens and pillows, but those are usually provided.Awning was great in the sun.Trying out some of our minimalist cooking gear, we ended up leaving the dishes, cookware, and stove at home, but it had everything that would be needed, BYO propane.Always good to support a family owned business.Did I mention awesome excellent friendly helpful customer service from Chelise, Byron, and Nick?If we do another road trip, we’ll most definitely go back to Lost Campers.I can’t figure out how to add pictures to my review, but I posted them on Google.That’s all I have to say about that.
Erin Hancock
Erin Hancock
03:15 15 Apr 21
Love the unlimited miles, very rare to find this. Had a great contactless check in and check out. Van does the trick for a camping weekend!
Iola Love
Iola Love
00:52 12 Apr 21
I loved my experience, everything was smooth and easy. Great customer service, quick response and super helpful. Thank you
Jerry Standefer
Jerry Standefer
16:24 07 Apr 21
Great vehicle, comfy and performed well in city, hwy, and in the mountains. No problems!
Kevin Blandon
Kevin Blandon
22:23 02 Apr 21
UNLIMITED MILES.Yeah it's an oldish car with some rattle and creaks, but UNLIMITED MILES.People were super cool, talked to the younger gentlemen outside who was kind, knowledgeable, and a nice guy all around. Will definitely be recommending this place to any friends who would love to try out a camper van trip and would return myself. Thanks Lost Campers!
Patrick Collins
Patrick Collins
03:38 31 Mar 21
We had an amazing experience with Lost Campers! The van had everything we needed to be able to get away and enjoying exploring California. It was nice to have the flexibility of sleeping in the rooftop tent or inside the van depending on the weather. And because we didn’t have our destinations set in stone it was such a plus to have the flexibility of unlimited mileage. Everyone we interacted with at the company of was so friendly and accommodating. We will definitely be renting again in the future!
Hannah grubba
Hannah grubba
01:17 14 Mar 21
Absolutely wonderful experience - great price, cool staff, comfortable van !
Isabella P.
Isabella P.
22:37 16 Feb 21
We had the most amazing weekend with our van! Drove from Los Angeles to the Grand Canyon in the Moab series and made some of the best memories on this trip.We did a ton of research on different rental companies and Lost Campers had them all beat. So affordable and even allowed us to bring our doggo! Two adults and one Labrador Retriever in a van was a little tight, but we loved every second of it!I was nervous to do something like this during a pandemic, but upon arrival, the van was very clean and the lot worked perfect for a social distancing situation. Got our key from the lock box and Byron came downstairs to greet us (wearing a mask which I appreciated). He gave us some tips for the van and was very personable. Very accommodating with blankets and snow chains. After hours drop off was simple and easy too!If you plan accordingly and follow their rules, then you'll have a wonderful time. So glad we got to support this small business.We are already thinking about our next trip! Thank you to your incredible staff!
Tania Riss
Tania Riss
00:38 08 Feb 21
My six year old son and I had an amazing time in our Lost Camper van, named "Andrew." This was our first camper van trip and I'm so happy I decided to rent from Lost Campers. The on-line booking was easy, the contact-less pick up was a breeze and communication with staff was efficient and thorough. The vehicle itself was clean, a great size and handled the diverse landscape well. As novice campers, I really appreciated the equipment the vehicle was equipped with - we had everything we needed! Our road trip through the eastern Sierra Nevada region of California was incredible, thanks to Lost Campers. We will book again, for sure!
Sunny Koh
Sunny Koh
23:04 04 Feb 21
I had a great experience with lost campers SF - I worked with Monique who was very response and easy to chat with. She helped me to choose between van styles and honored my original quote, even when I was being indecisive about the van style. Lost campers had a lot of great options to choose from! I was looking to rent a van to sleep out of and travel up the PNW - the Jenntastic was perfect for that. Basic, unpretentious, doesn't catch attention, built in bedding, literally everything you need. I had a minor scare on the road driving down from Olympic Nat'l Park, emailed LC about a brake light and was called/ reassured that it was okay. The whole process is really easy to manage, makes it wonderful for first time van renters/travelers! I picked up the van/dropped it off, no problem. I even forgot to leave the binder in the van, and Monique worked with me without any problem. Thank you, Lost Campers!
Varun Chitale
Varun Chitale
04:01 02 Feb 21
I had a terrific time during a two-week rental of Lost Campers' Moab van. Driving through Yosemite, Zion, Bryce Canyon, Grand Canyon and the Pacific coast, the van was rock solid and provided all of the essential amenities I needed for my trip. Whilst being the most affordable van rental option, I strongly vouch for the quality of Lost Campers' vans and would recommend them as an option for anyone looking to check out the beautiful national parks of America's Southwest.
Blake Kutner
Blake Kutner
00:59 01 Feb 21
We had a great time in our 16 day journey around the Southwest. Camper fit our family of 4 plus one large dog snugly but perfectly. Didn’t have any problems with the van or gear and loved the freedom it gave us. The van drives well and gets decent mileage especially compared to an RV. We definitely plan on renting again. Pandemic be damned. Adventure awaits!
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