Lost Campers Testimonials
02:10 29 Nov 22
3X repeat renter. great company.
10:35 30 Oct 22
A perfect van for a perfect trip.Everything was easy with Lost Campers.We didn't miss anything, the equipment was complete (if you could add a vegetable peeler, it would be perfect).I definitely recommend. I hope to come back one day.
23:30 21 Oct 22
Great customer service and cheap in comparison.
Siemen De Groote
20:59 16 Oct 22
We rented a Sierra van for 7 weeks and had an awesome time! The van was a great way to travel through the USA.As the van does not look like an RV you can camp incognito in more urban area’s. On the other hand for campgrounds, the van comes with basic camping gear so we were able to camp comfortably.We had one issue with the stove, but Lost campers helped us out swiftly. Their communication is excellent.What liked most about the van is the great mattress and the sink with water pump.
19:45 08 Oct 22
Second time we booked with lost campers! Can really recommend them! Fast in replying, good service, car had all we need, great eskie, Greta cooking stove…..I love lost campers
17:54 08 Oct 22
We had a wonderful experience with Lost Campers! Clear and honest communication with prompt response to our mails. We appreciated the vehicle discretion, the confortable mattress and the easy kitchen set up. We rented a Campervan for 25 days through San Francisco, Road 1, Los Angeles and National Parks without thinking of the rising Miles. We would definitely recommend them to anyone and will choose them for our future adventures (because adventure never ends).
06:52 06 Oct 22
My partner and I have recently come back from a 3.5 week Road Trip of the USA.We couldn't afford most other van companies as for this long, prices were sky high and most rental companies didn't have a "unlimited mileage" option, which was crucial as we ended up hitting the 6,000 mile mark.I have seen a lot of mixed reviews online for Lost Campers, strangely accusing them of creating fake reviews, so thought it was only fair to put my 2 pence in for real given the experience we had.From the very moment we booked Lost Campers, the correspondence I received from customer service was outstanding (and I should know, I manage a call centre). Everything I needed to know was clearly outlined, every request/ back and fourth about ID, deposits, payments etc was fantastic.We had a long flight to LAX where we were due to pick up the van, and whilst we were standing in customs I discovered my husband hadn't filled in his secondary driver documents correctly, which in theory should have caused problems for us picking up the van. Nick was incredibly understanding, helpful and allowed us to collect regardless ensuring the documents were sorted upon our arrival to help the trip run smoothly. After a few documents were sorted, final payments were made etc, the keys were exchanged and the van was ours.Now, let's talk about the van. Firstly I think it's only fair to point out that this is a budget company, and if you're looking for basic luxuries, you're not going to find them here. The van was, however exactly as described, with all the things listed on the website (converter, cooking equipment, cooler box, bedding, mattress). The van we had was a dodge van which had been VERY BASICALLY modified to allow the seats to come down at the back to create a space for a mattress to go on top. All bedding, pillows etc were provided. There is no standing space in the van, the back is literally the mattress. In the instructions, it does show you how to fold the bed down to create a little table and chair situation, however it would require a lot of unnecessary fumbling and putting the bed up was enough. All of this aside, it was exactly how I expected it to be- the bed was surprisingly comfortable given the set up.As I mentioned before, we went on a 3.5 week road trip starting in California and hitting Arizona, Utah, Idaho, Washington, Oregon and back down to California. On this trip, we visited 7 National Parks, 2 State Parks 1 National Forest, 3 cities and countless hiking trails. The temperatures ranged from 105F- 46F, the terrain ranged from scorching deserts, flat planes, mountains and a mixture of sea-level and high altitudes. Through it all the van worked well, we had 0 breakdowns or issues with the running of it, the aircon worked perfectly and we were nothing short of proud of our little van for the mileage it achieved. We oiled the van twice, filled it up many times and still came under budget for our gas budget!Moving forward, if I were to do a trip of this magnitude again, I would probably have gone with one of the bigger vans or opted for the roof tent, however for shorter trips this van is ideal for the budget traveller. We had to use a mixture of public restrooms and the wilderness for all bathroom needs and purchased a camp shower for washing as this was something that wasn't (obviously) included in the van. However, with all this said I couldn't fault how upfront, true to description and reliable our van was, and if you're a simple traveller looking to see incredible things without the price tag- Lost Campers are your people!I'd like to also add that we had to give the van back slightly late due to traffic etc, and Nick again was nothing but accomodating understanding and did me and my new husband a real solid- he's incredible!Thank you Lost Campers- and particularly Nick.
14:39 05 Oct 22
We rented the Redwood for 3 weeks during our trip on the westcoast. It was great!From the van itself, the amenities such as dual battery for electric cooler, the bed( fits 6'4) and the communication everything went smooth.
21:52 03 Oct 22
Yall. This company. If I could give these guys 100 out of 5 starts I would every time. I've used this company 3 times and I have never once had a bad experience and this year's experience definitely knocked it out of the park.Leading up to my trip I worked with Chelise to make sure everything was lined up and she had the patience of a saint every time I needed to ask a question or tweak my reservation. There was never a problem she couldn't resolve and was super sweet about absolutely everything.When we went to pick up our van we were met with the sweetest man! I wish I had caught his name but he was very helpful, very kind, like everyone has always been.When we dropped our van off we met with the owner of the company who happened to be dropping by! He was so wonderful and positive!! When I thought we had left a bag in the van he was still there and waited for me to come back and get it and even brought me back to my hotel just out of the goodness of his heart! I cannot recommend this company enough. I will never rent from anyone else. The vans are comfy, clean, and convenient, and everyone you will work with is positively angelic. Thank you so much Lost Campers!!!!
19:14 24 Sep 22
Awesome place to rent a van.So much more real than all the other places.Best value for the price compared to all others.
19:54 13 Sep 22
Very good experience with our Sierra van. It was good to drive, easy to set up for night time and the bed was surprisingly large. Communication was excellent and it was really easy to pick up and drop off. We would definitely use Lost Campers again.
03:49 09 Sep 22
I rented a Lost Campers Sierra Dodge Caravan for a solo trip to Burning Man festival. There was an extra fee and minimum rental period, but it was still very fair. I shopped around and others were charging way more, plus many had garish logos emblazoned all over their vans!Given the burning man fee, there were no big demands to have the van completely spotless when dropped off. Just vacuumed, with water tanks and cooler emptied. I did run it through a car wash twice - that dust just keeps coming out from everywhere! So very sympathetic to the extra fee.The van itself was great. Quite torquey for someone more used to driving VW campers in the UK! It had some good features, like cruise control and air conditioning. The bed was comfortable and kitchen well equipped. The sink and cool box were pretty handy! Plus a table and some chairs.My only minor gripe would be with the lack of Bluetooth, but just come prepared with a 3.5mm mini jack adapter. I was very kindly given an inverter for charging the phone!No shortage of information on the van’s features. I didn’t risk the awning since there were some big winds ripping through the playa at times, although that did look good.Communication from the company was amazing throughout. All the paperwork was completed digitally in advance. A contactless out of hours pickup and drop off was offered. However there was somebody in the office to assist with all that in the end.Huge props to Chelise for helping with all my questions before, and Nick for going over and above to assist with the pickup and drop-off.I would highly recommend this company to anyone considering hiring a van in the California area!
Patrick “Pat” Tydecks
01:25 08 Sep 22
This is a review from a burning man trip we did with Lost Campers.In summary, I would highly recommend Lost Camper for a playa (and camping) trip. The vehicles are reasonably priced, good for burning man (we got many positive comments about our setup) and they don't make a big fuzz about people going to the playaPro:- Burning Man friendly, they charged a 500 USD burning man fee and require a 10 day minimum rental period. Compared to others those terms are quite fair and I compared quite a bit. No hidden fees or charges.- Vehicle is practically built, though not very large, you get the car AC (running on battery), a little kitchen with all essential utensils, gas stove (BYO gas), sink, outside sun shade setup, electric cooler (which we were able to run through the entire week whilst charging the double batteries regularly by running the engine every once in a while), regular power outlets in the back and a good bed for two. We had the Moab, it's tight though it was big enough for our luggage and we were able to put one folding bike in the back, it could probably fit two with some effort.- Very responsive and friendly folks working there- After hour return and pickup with no issues (all the paper work is done online) which is really perfect as we could pick up the van late in the evening and return it on a holiday, plus a very convenient pickup spot right in SFCons:- The van was rather old, so it didn't have USB ports for charging in the front or Bluetooth. Best to bring a car charger and an AUX adapter along if you want to listen to music or charge your devices while driving- Specific to our rental, the grey water tank hose was not attached to the grey water tank and we didn't notice right away. That made a bit of a mess, so best to check all that before you drive off.
06:54 07 Sep 22
Renting a car from this firm was very nice experience. They are very open, helpful and not afraid to answer clients' needs. I was not the easiest client, with number of changes I was doing unexpectedly with my reservation, but they managed will all of them. I do really reccomend this firm to all who wants to meet americans' hospitality.
08:35 24 Aug 22
Super expérience avec Lost Camper de L.A.Prise en charge easygoing grâce au service client (merci Chelize) qui met tout en œuvre pour que tout soit fait avant la récupération du véhicule. Cela permet un pick up tres rapide, le retour l’est aussi ! Les vans sont bien équipés et nous ont permit de passer des moments géniaux dans les parcs avec nos 3 enfants (dont un bébé de 10 mois!). Je salue aussi le fait que la location était prévue en 2020, puis annulée puis reportée en 2022 sans difficulté. Merci à toute l’équipe que je recommande chaudement !
20:29 06 Jul 22
Wir waren 3 Wochen mit dem Camper in Kalifornien unterwegs und es hat alles super gut geklappt. Die Übergabe war einfach, der Camper sauber und die Fahrten sind alle reibungslos verlaufen. Wir sind sehr dankbar für diesen Urlaub, der mit Hilfe von Lost Campers so gut funktioniert hat. 🤩
14:29 04 Jul 22
Awesome experience, would definitely rent again! But be sure to pay San Francisco toll ahead of time because the vans don’t have easy pass. It’s only mentioned in the binder once and I wish it had been posted more visibly, bummer cause they will add a service charge. Regardless, we had a great time and they even got a very important bag back to me that I had left in the van! Thank you!
Doreen te Riele
07:10 23 Jun 22
Great service and communication! Something always could go wrong and this was the case with our van the first day. Fortunately the way Lost Campers responseded was perfect! The same day we got a new van and we also did get a refund. The service that was provided was quick, clear and friendly! We made a great 6 weeks trip with the van and we would highly recommend anyone to hire a van from Lost Campers!
21:41 22 Jun 22
We had an amazing trip with our Lost Campers van. Stuff is super friendly, prices are fair! 10/10 recommendation
10:05 18 Jun 22
We had a great a experience with Lost Campers! The van we rented was very well equipped and maintained and we had no problem with it whatsoever. They were extremely helpful and quick to reply whenever we contacted them. The people we talked to at pick-up and drop-off (including the owner) were really friendly and nice to talk to. Would 100% recommend and hope to rent one of their vans again one day!
18:44 07 Jun 22
We were on a four week trip and everything was perfect. Emails and calls were answered fast and the rental price is also fair.The Dodge Grand Caravan is not a racer, but nice to drive and has a good size for sleeping. At some spots it was an advantage, that it is not obvoius that this is a camper van. Also the provided camping gear worked fine for cooking. Thanks
22:51 04 Jun 22
Clearly the best budget campervan in California ! We rented a campervan for 30 days and the experience was really cool. Thanks Lost Campers !
18:25 18 May 22
Amenities are a bit basic, but you get a lot for the low price. Had 3 great weeks in one of their vans. We required their service a few times on the road and were helped very quickly and friendly, highly recommended!
22:28 09 May 22
great firm, nice people, fair deals, well maintained carsthe concept of taking middleaged dogde minivans and converting them in minicampers works pretty well, we had a great time on our road trip and had no problems with the cat. thank you, lost campers.
02:26 09 May 22
Une excellente compagnie de location de vans. Nous avons loué un petit van pour 6 semaines et nous avons parcourus 8000 km avec sans aucun soucis. Le van est très discret (un grand avantage) et suffisamment confortable (il y a tout le nécessaire de base pour un road trip: lit, cuisine avec un réchaud de qualité et tous les ustensiles, bidons pour l'eau, table et chaises, glacière, etc). Je recommande juste de prendre un sac de couchage ou une couverture supplémentaire si vous allez dans des régions froides car il n'y a qu'une seule couverture dans le van. L'équipe de Lost Campers était très réactive quand nous avions des questions, c'est une petite compagnie à l'écoute des clients et qui propose un service de qualité. Les prix sont très raisonnables comparés aux autres compagnies. Je recommande à 100%!
22:24 07 May 22
Can't say enough about the Lost Campers van rental in April 2022. For the price paid the vans are super equipped for whatever you have in your camping mind. We are an older couple and still the Caravan size sufficed for us. Van was a pleasure to drive---stealth van style---freeway, switchbacks or campground. Good people to chat with, family owned, and they will help set up your adventure.
22:49 22 Apr 22
Great service and communication. I’ve rented twice from the San Francisco location. Highly recommend!
00:09 13 Apr 22
Best option to visit and travel while camping in the US. It is the perfect mix between a very useful and cozy van for a cheap price. The best way to start your first van experience as well, it is all set to make it easy for you !The team is very responsive. Would recommend 100%
00:35 08 Apr 22
We rented a minivan with Lost Campers last May. Drove it up the coast to San Francisco, to Yosemite, and then back to LA. Excellent price and the van was in great condition. Bed was comfortable and clean. The sink in the back was a lifesaver. Very friendly, helpful staff who love what they do as well. Highly recommend!
02:48 20 Mar 22
So affordable and a great experience! Easy pick up and drop off. No issues with the van, and we put a lot of miles on it. Mattress is shockingly comfy and allows for a cozy camping experience. Customer service was fast and so helpful! Can't recommend them enough.
16:51 01 Mar 22
We had booked a camper for three days.Thanks to the contactless handover, we were a little more flexible in terms of times.The van was clean and had only small scratches on the chassis. It was also fully fueled and all extra requests were met.Thanks to the unlimited miles, we were able to visit a few national parks as well.Definitely a recommendation and we will probably rent here again.
21:33 27 Feb 22
Absolutely fantastic. The van had everything we needed for our road trip and we saved so much money camping and cooking. Seriously the best way to road trip!!!
00:21 19 Feb 22
Wonderful campervan rental service with vans in good conditions and with the features as advertised. They will walk you through usage and provide safe newer vehicles at reasonable prices.Update:. Always great service and vehicles that are clean and well maintained, top notch!
15:39 05 Jan 22
We had an amazing time in our Lost Campers van rental! The van came equipped with everything we needed and there was a very well put-together binder and online videos to help us with everything else we needed to know to get us on the road to visiting some amazing places. We will definitely be back again!
16:08 29 Dec 21
Excellent service from Lost Campers, from beginning to end. Every question answered promptly, clear information provided and a fun vehicle. Faultless hire.
23:10 22 Nov 21
I can't recommend these guys enough! We have now hired three times from Lost Campers, and two of our trips were up to 80 days at a time which is proof that we absolutely loved the cars and the team. The vehicles are really well looked after, very comfortable and supplied with all you need for camping life. We hired a rooftop tent and it was fantastic. So easy to put up but it was good to have the flexibility to sleep in the car too, especially when we hit cold weather. The team are fantastic, super helpful and so responsive if we ever had any questions or needed any regular maintenance done on the car. Financially, Lost Campers are really affordable too, and for us the ability to drive with unlimited mileage all the way from California to Montana and back again was just perfect. HIGHLY HIGHLY HIGHLY RECOMMEND!
13:58 13 Nov 21
Nous avons loué un van pour 3 semaines cet été. Nous recommandons Lost Camper sans hésitation. La voiture est confortable et bien aménagée. On y dort très bien. Nous avons eu quelques soucis avec la voiture mais l'équipe de Lost camper a été très réactive et efficace. Un grand merci à Nick pour sa gentillesse.
01:01 10 Nov 21
I highly recommend Lost Campers. We had an excellent two-week California road trip in a Dodge Grand Caravan, we took the option with a rooftop tent ("Hotel Sierra") as we're 2 adults + 2 kids, it was roomy enough. Lost Campers provided (at no extra cost) sleeping bags, pillows, gas stove, dishes, camping chairs,... which contributed to our trip being amazing. And we were able to pick up in SF and drop off in LA for a rather low one-way fee. Last but not least, the staff is super helpful (no chatbots here, but real people). I've had some terrible experiences in the past with large car rental companies whose main purpose seem to be finding ways to scam you, with Lost Campers it was the opposite, everything went smoothly. Thank you Chelise and the whole Lost Campers team, one happy customer here! 🙂
22:13 01 Nov 21
10/10 recommend renting through Lost Campers for anyone looking to experience van life while traveling.You can’t beat the price especially when you consider the unlimited miles. Our original travel plans got derailed due to a storm so we had to drive farther distances than originally planned. Thankfully we didn’t have to calculate our miles or even think about them in order to do so.The customer service is fantastic throughout the entire process: booking, pickup, provided documents, questions, drop off, etc.We have rented cargo vans that were built out in the past and were curious to see how a minivan would stack up against them. We didn’t notice any amenities lacking from the switch and particularly enjoyed the backrests from the backseats when retiring for the night. We suggest going with the Sierra model (at the minimum) because of the sink, which is a game changer.If we ever fly into one of Lost Campers’ hubs, we will definitely be renting from them again and loved supporting their family owned/operated business.
01:48 31 Oct 21
Fantastic! Had a really great experience with these dudes, the van came with everything I needed and more. It was a great price, especially if you are planning to do lots of miles.The van came with clear instructions, great suggestions of places to visit, some useful information about visiting those places and some useful rules or the road for us other side of the road foreigners...Contactless pick up was super easy, drop off was even easier.The van its self didn't miss a beat, it had done plenty of miles so I was unsure when I picked it up, but it was great. All clean inside and out, the windscreen had been treated to help in bad weather which helped rather alot.I really hope my experience and review will help more people to use this company. Great work guys!
19:29 26 Oct 21
Have used Lost Campers several times, they are the best. Excellent customer service and fast response times to questions. Wanderer Van has everything you need, awesome kit and super comfortable bed.
04:27 26 Oct 21
It was such a wonderful experience renting the Moab Hotel camper van from Lost Campers! Amazing customer service, super easy pickup and all in all a van in great condition. Loved you guys, thank you 🙂
23:43 18 Oct 21
Taking the first vacation in almost 2 years with a VAN from Lost Campers seemed the best way to stay safe.The paperless pickup, communications and responsiveness of the people I dealt with (mostly Chelise) was excellent.The camper “Sam” seemed a little old on arrival, but he had a character we learned to love during the 16 day trip around California. My only regret is “Sam” didn’t have a photographic side, so our pictures didn’t include him.Anyway, the origami wooden box bed was well made and super comfy with the mattress. We had taken our own sleeping bags (COVID precautions) but inside was warm and snug. I’m 6’4” and with a little practice I could get in and out without banging my head in the dark.Cooking and food storage was good, although I did have to fix the stove due to the jet being blocked.Drop off was as easy as pickup and the owner was available even on Sunday
19:07 26 Sep 21
We had an excellent experience with Lost Campers! Everything was completely smooth from getting the quote, to making the reservation, doing the contracts online, pickup of van, and return of van.We were, honestly, very impressed with the cleanliness of the van itself and all the bedding that came with it.The interior of the van has such a clever design that can be made into a table or a bed with storage underneath. It just really works great for the small space. Even the storage area underneath was super clean.The refrigerated cooler, camp stove, pots/pans and all the dish ware included made it so easy for us to cook and clean up, thus not not needing to eat at restaurants constantly during our time with the van.The only problem we had was the inverter supplied with the van was not quite working properly and we didn’t have that extra power source to charge phones and AirPods, but we made it fine without that as we had some extra battery packs with us. This was a minor issue for us as we anticipated energy needs.All information needed about anything you would need to know for operation of, or in case of problems, was in a detailed binder inside the van. Most of this information is in video links that are sent to you during the reservation process, but it was also excellent to have a hard copy in the van you could refer to quickly and easily.No advertisements on the outside of the van is also the best! I love that you don’t necessarily look like you are a tourist just from your vehicle, which could easily invite trouble.If we are in need of this type of van setup again we would definitely rent with Lost Campers!
18:01 26 Sep 21
We loved to drive our car "Esther" from the Lost campers. We booked the car just a couple days before we started and it was even than possible to get the car. During covid you have to do all arrangements online, we prefere it in another way but it worked also that way.We planed 3 weeks for our road trip from LA to San Francisco to see a couple National Parks and we will never forget this amazing time with the car.The communication with the Team was so fast and every single person from Lost campers was so helpfull! They have a really great team! Even as we had a problem with the side door of the car they arranged all fast and we could continue our trip after one day waiting time and they reimbursed that day.The best is that the car is not labeled as a rentalcar like any other companies have and you are more nutral on your way.This company is definitely a better option in terms of personal service.You feel that you are not just a another number of custumer.Thank you! We would rent a car again!
Richard Wallon Jr
08:17 21 Sep 21
We had a great trip and the camper van was nice. They were very helpful and it all worked out ok. Couple small things were missing like forks, the canopy was not very good and the van had light body damage beforehand. But it was no big deal and the good totally outweighed the bad. Bed was comfortable and the thick blankets were nice. The van has power to get thru traffic and the vehicle drove great. A rated them a 5 because they are a good hard working company that provides a decent product with a decent price. Please purchase with confidence.
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